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Matteis Tavern

Hotel Information | Matteis Tavern

Resort Information

  • Where is the hotel located?
    2350 Railway Ave, Los Olivos, Calif. 93441
  • What is the hotel phone number and email?
    Toll Free Phone: 844.837.2999
    Email: mat.reservations@aubergeresorts.com
  • What time is check in and checkout at the hotel?
    Check in is at 4:00 PM and check out is at 12:00 PM. Pacific Standard Time.
  • Smoking
    The Inn at Mattei’s Tavern is a non-smoking property, indoor and outdoor. We kindly ask you to leave the property to smoke, should you need to.
  • Cancellation Policy
    Cancellation policies vary depending on the dates of your reservation, the offer or room type selected. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance please contact the hotel directly.

Resort Fees

  • Does your property charge a Resort Fee?
    Yes, there is a resort fee.
  • How much is the Resort Fee per room?
    The resort fee is $50 per room per night.
  • Is the Resort Fee a fixed amount per room?
    Yes, the resort fee is a fixed fee.
  • Does the Resort Fee change by season?
    No, the resort fee does not change seasonally.
  • What items are included in the Resort Fee?
    Valet or self parking space
    Pool, fitness center and movement studio access
    Daily yoga classes
    Self parking space
    Bottled water, tea & coffee refreshed daily in room
    Seasonal welcome drink on arrival
    Weekly experience programs
    Daily newspapers
    High speed internet throughout resort

Spa Fees

  • Does your property charge any wellness/spa fees?
    Yes, there is a 22% service charge on all spa services.
  • How is the fee distributed?
    The spa service charge is distributed 100% to, and divided among spa team members. Any additional gratuity provided is distributed 100% to your practitioner.

Payment

  • What Currency is Accepted?
    The Inn at Mattei’s Tavern accepts the US Dollar.
  • What are the accepted payment options?
    American Express, MasterCard and Visa
  • What is the deposit [policy?
    100% of the stay’s room, taxes, and resort fees are collected as the advance deposit at the time of booking. Cancellations made more than 7 days prior to arrival are eligible to receive a full refund.
  • Is there a cost for additional guests in room?
    There is not a cost for additional guests in the room.

Pet Policies

  • Are pets allowed at the hotel?
    The resort allows dogs onsite.
  • What is the pet fee?
    The pet fee is $150 per room, per stay.
  • Is there a maximum number of pets allowed?
    We allow up to two dogs per room, per stay.
  • Is there a weight limit?
    There is no limit.

Hotel Accessibility